Inside Amazon’s warehouse
Lehigh Valley workers tell of brutal heat, dizzying pace at online retailer.
By Spencer Soper, Of The Morning Call
10:34 p.m. EDT, September 17, 2011
Elmer Goris spent a year working in Amazon.com’s Lehigh Valley warehouse, where books, CDs and various other products are packed and shipped to customers who order from the world’s largest online retailer.
The 34-year-old Allentown resident, who has worked in warehouses for more than 10 years, said he quit in July because he was frustrated with the heat and demands that he work mandatory overtime. Working conditions at the warehouse got worse earlier this year, especially during summer heat waves when heat in the warehouse soared above 100 degrees, he said.
He got light-headed, he said, and his legs cramped, symptoms he never experienced in previous warehouse jobs. One hot day, Goris said, he saw a co-worker pass out at the water fountain. On other hot days, he saw paramedics bring people out of the warehouse in wheelchairs and on stretchers.