Mall of America officials say their security unit stops and questions on average up to 1,200 people each year. The interviews at the mall are part of a counterterrorism initiative that acts as the private eyes and ears of law enforcement authorities but has often ensnared innocent people, according to an investigation by the Center for Investigative Reporting and NPR.
On May 1, 2008, at 4:59 p.m., Brad Kleinerman entered the spooky world of homeland security. As he shopped for a children’s watch inside the sprawling Mall of America, two security guards approached and began questioning him. Although he was not accused of wrongdoing, the guards filed a confidential report about Kleinerman that was forwarded to local police.
The reason: Guards thought he might pose a threat because they believed he had been looking at them in a suspicious way.